National Seating & Mobility

Reviews

• KM

  Kristy M

  Jul 27, 2025
  5.0
  Tina was incredibly knowledgeable about every piece of equipment and truly went above and beyond for my son’s needs. She guided us through every option with care and expertise, making sure his custom wheelchair with electric tilt, lift, and tilt commode were exactly right for him. The custom seating has given him so much comfort and dramatically improved his quality of life, we’ve seen such a positive difference every single day. Tina also helped us navigate funding options, making the whole process seamless and stress-free. She ensured we got everything we needed quickly and without hassle. We are so impressed and grateful we will definitely be using NSM again for any future equipment needs. Highly recommend!
• VA

  vahid anwari

  Dec 27, 2023
  2.0
  Called them asking about a shower commode with wheels, to ask if that would be covered by the insurance, for my grandma. I got to talk with someone from North York, then she transferred me to another. The second woman on the phone had no clue what I was asking about, didn't sound interested to help answer my question.
• JI

  Jesus IsOurKing4ever

  Mar 12, 2021
  5.0
  Excellent customer service...beyond any other supplier I have dealt with. From the friendly staff on the phone to the service tech Steve, who repaired my parents stairlift. Steve took his time to discuss the issues I noticed with the stairlift and figured out the issues that were going on by carefully and meticulously inspecting the mechanics. He was also patient in educating me on troubleshooting in case of future issues. After dealing with other companies who don't even return our calls, my parents and I want to thank you and let you know how much we appreciate a company with such excellent customer care. Sincerely, the COROA family.
• JB

  John Baldwin

  May 8, 2020
  5.0
  Steve was a true professional from start to finish answered every question that I had made recommendations without being pushy at all… I have worked in the service industry for 30 years I give his service at 12 out of 10…😃
• NB

  Nadia Bakhtiari

  Nov 25, 2019
  5.0
  I had an acl surgery and needed a lot of equipment for pre and post-op, as well as for the recovery process, and am so glad I found this store. It had everything I needed in great condition, and the wheelchairs are sooo clean and modern. They also have cryocuffs, which are pretty hard to find in Toronto! Carol and Kia who work there were so patient and helpful to me and my mom, and I would not hesitate to recommend this store to anyone. Thanks for making a difficult process in my life so much easier!