The food was outstanding and the service was spot on. The manager was delightful and was very attentive. It atmosphere was relatively quite even though the restaurant was full. We will go back again and again.
TC
Trish Carney
Oct 11, 2025
Went for an anniversary dinner and had super high hopes. Our server took forever to greet us but was around our table multiple times. Our drinks took forever, our whole meal took forever. Our server would make strange comments to us about the pace but never really apologized. He said it was busy but the other tables around us were moving much quicker. I work in service and I have as much empathy as the next for a busy Friday night. I guess I just expected more. The food was just ok. If experience can’t make up for the food then no reason to come back and try again. Super disappointed. Better options and better service elsewhere.
CM
Chuck Malaise
Sep 30, 2025
Don’t go if relying on reservations or if you need additional accommodations for someone in a wheelchair.
Made reservations for 6 with specific request for a table with easy access and room for a wheelchair. Reservation confirmed by Napoli.
When we arrived of course they didn’t have reservation on books and didn’t have a table prepared for someone with a wheelchair. It was a 5:30 reservation and the restaurant was largely empty - so you would assume it wouldn’t be an issue.
Well Napoli and their manager on duty found a way to make it a problem. They tried to place our party of six at a smallish table for six where when we pulled up the wheelchair - only one person could sit on the same side - meaning 4 adults would have to sit on the other side which would be impossible. When this was pointed out to the manager, he said “I have sat there with 6 people before.”
Completely oblivious to the fact we had someone in the wheelchair and the entire dining room was empty so a tabletop for 4 and one for 2 could have easily been put together with no effort or issue. So when we indicated we would need to leave if they were going to force us to sit at a table that was too small for our party - the manager on duty was unmoved.
So service would have been a negative star if possible. This is a shame because the food has always been good when we have been there before but shocked Napoli would treat someone in a wheelchair like this.
Thank you for a wonderful dinner! Our server, Oliver, was very attentive and kind, and we really enjoyed our meal. We shared two sourdough loaves, which were fantastic. I had two appetizers for an entree - the Brussels sprouts and the raviolis. The combination was a nice complete meal. My son ordered his favorite, the spaghetti negro. It’s so good!
Enjoy!
This restaurant delivers an experience that surpasses expectations. The chicken Alfredo is a standout dish silky, balanced, and masterfully executed. The sauce achieves the rare combination of being rich without feeling heavy, coating each strand of pasta in a way that enhances rather than overwhelms. The chicken was tender, perfectly seasoned, and integrated seamlessly into the dish rather than feeling like an afterthought. Every element spoke of precision and care.
Service mirrored the quality of the food. The staff operated with polished attentiveness, striking that fine balance between professionalism and warmth. Timing was impeccable plates arrived at the right pace, water glasses never went empty, and there was a genuine sense of pride in what was being served.
The restaurant itself carries an understated charm inviting yet elevated creating a setting where comfort and refinement meet. For those seeking Italian cuisine that respects tradition while delivering excellence, this establishment sets the bar high. The chicken Alfredo alone is worth the visit, but combined with the caliber of service, it becomes a dining experience to remember.