NAGS Bar and Kitchen

4.1
231 reviews

About

Bar & Grill

Location

NAGS Bar and Kitchen
221 Main St, Oneonta, NY
13820, United States

Hours

Reviews

4.1
231 reviews
5 stars
144
4 stars
30
3 stars
18
2 stars
15
1 star
24
  • JL
    Jessica Lamb
    Aug 31, 2025
    1.0
    As a server I always try to be understanding and compassionate. The experience we had was beyond terrible. We entered with a larger party. Upon arrival the we ordered drinks, which took an extended time. Drinks were delivered and a beer was forgotten. We waited, but our waitress didn’t return, so we had to go to the bar and retrieve the missing drink. Eventually our server came back and took our order. Several items were not available. We ordered appetizers and meals. After 45 minutes our appetizers hadn’t arrived, drinks were empty and our waitress never came back. We then approached the bar to which the server blamed the kitchen. We asked to order more drinks and she came over. Half of the appetizers came out (wings) with not plates, napkins or silverware. We then had to approach the bar and ask for napkins. Meanwhile our waitress had yet to come back after taking the original order. Eventually additional drinks came out and the rest of the food. Most of which was cold, overcooked or came out 10 minutes after the rest. Our waitress did not come back once. As meals were finished we had to go to the bar to ask for our bill which was promptly delivered. Not surprising, our bill included a 20% gratuity for a waitress who was essentially MIA and we had to go to the bar multiple times. Granted the server (not our waitress) comped a round of drinks and two wings, the bill was still almost $300. As a server I completely understand mistakes, errors etc but to then completely avoid a table and add 20% gratuity for mediocre food and drinks. Definitely not a repeat customer. Also to note…there were 4 tables, 3 of which were 4 people and under and two people at the bar.
  • AS
    A Sterling
    Aug 30, 2025
    5.0
    The staff here is always so pleasant. It cannot be easy dealing with hundreds and hundreds of baseball parents and families but they always do such a great job. Our food was excellent and served very fast. Great beer selection as well.
  • GA
    G.E.S. Alder
    Aug 7, 2025
    4.0
    It was a little noisy, and they have a somewhat limited beer selection, but their desserts (the only food item I ate there) are fabulous. They have booths where it’s quieter near the windows, and the neighborhood is awesome, so it’s a great “people watching” destination.
  • JB
    Jenise Barrett
    Aug 3, 2025
    1.0
    As you walk in, you can see clear into the kitchen.... where no one wore gloves. But we ended up leaving because we watched as the staff ate fries from the bowl meant for customers... one person made an order, ate some fries and then made another order. When we told our waitress, she was very nice and understanding and told the kitchen staff. The main chef, young kid with a black hat made it a point to show us that he was throwing out the fries. At this point he was visibly upset and we didn't feel comfortable eating there. We canceled our order, tipped the waitress and left.
  • KS
    kanwal s
    Jul 20, 2025
    1.0
    Was seated for over 30 minutes and the server did not come to our table to take our order. The people seated around us all came after us and got their food while we waited for someone to acknowledge us. 100% would never come back here and do not recommend.