Mr. Tire Auto Service Centers

4.4
708 reviews

About

Tire Shop
Visit Mr. Tire Auto Service Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Mr. Tire Auto Service Centers
105 Falls Avenue, Falls Church, VA
22046, United States

Hours

Reviews

4.4
708 reviews
5 stars
585
4 stars
18
3 stars
12
2 stars
14
1 star
79

What are people saying?

AI-generated from customer reviews

Customer Service

Many customers praised the staff for being polite, professional, and helpful, although some reported poor experiences with management.

Service Quality

There were mixed reviews regarding the quality of service, with some customers experiencing damage to their vehicles and others reporting satisfactory repairs.

Timeliness

Customers frequently complained about long wait times, often exceeding the estimated service duration.

Pricing Transparency

Several reviews highlighted issues with unexpected charges and lack of clarity regarding pricing, leading to customer distrust.

Appointment Issues

Customers reported problems with the appointment system, including being told their appointments were not honored or that services were unavailable.
  • DT
    Danny Tilman
    Oct 27, 2025
    4.0
    I had new tires put on and an alignment done in March of this year. Unfortunately, my alignment started to go out in October from wear and tear. I set up an appt to have the alignment checked. Upon my arrival I came to learn that the appt was never put into the schedule. The machine was already being used and I was told that it would be a few hours before my car could be checked. I went ahead and set up an appt for the next day and had to come back. Everything was completed to my expectation but I couldn’t agree with the cost. It was originally going to cost upwards of $150. I asked if any kind of discount could be applied and I received a $15 discount. I didn’t think this was a fair discount for the following reasons: 1. My original appt was not honored and I had to make a 2nd trip. 2. I had missed the warranty on my original alignment by 1 month. 3. The alignment overall was not terrible, and only the front wheels needed an adjustment.
  • PB
    Peter Boynton
    Oct 17, 2025
    3.0
    OK installation of new tires and alignment, but someone left greasy smudges on front doors and door handles. Also, the front desk person was busy chatting with someone else behind the counter when my completed ticket was placed on the counter. I waited about 5 min for him to finish, but, when he continued talking, I finally had to call his attention to it.
  • DB
    Dadou Boss
    Oct 10, 2025
    1.0
    The worst company I have ever worked with, very bad quality of alignment if your car have 20% issue you get after there service a 100% issue with your car , I never never this experience with this company and I don’t recommend it at all
  • MT
    Mike T
    Oct 10, 2025
    3.0
    Update (3 weeks later): Increased review from 2 Stars to 3 Stars. Based on the Owner's reply, I reached out as directed and the corporate customer service department was very responsive. They opened an insurance claim to cover the cost of repairing the damage. I am very pleased that they addressed the issue so promptly, but I wish I didn't have to go through all of this hassle. It required numerous calls/texts to file the insurance claim (thru their insurance), getting an estimate (on my time), getting the repair (on my time), etc. They tried to make it right, which I appreciate, but it was a big effort on my part that should have been avoided. Original Post: Staff were very polite and professional, but either their tire changing machine or impact wrench scarred up both wheels that they installed my new tire on (damage was in a clearly symmetrical pattern around the entire center/all lugs of both wheels they worked on).
  • VF
    Virginia Fedor
    Oct 2, 2025
    5.0
    Excellent and reliable customer service every time.!!