Mr. Tire Auto Service Centers

4.2
496 reviews

About

Tire Shop
Visit Mr. Tire Auto Service Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Mr. Tire Auto Service Centers
32 Tunnel Rd., Asheville, NC
28805, United States

Hours

Reviews

4.2
496 reviews
5 stars
380
4 stars
21
3 stars
5
2 stars
12
1 star
78

What are people saying?

AI-generated from customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Patty and Joey for their exceptional service.

Service Speed

While some customers experienced quick service, others reported long wait times and delays, particularly for scheduled appointments.

Upselling Concerns

Several reviews indicated that customers felt pressured into unnecessary upsells or were quoted high prices for services that were later deemed unnecessary.

Repair Quality

Mixed feedback on repair quality; some customers were satisfied with repairs, while others reported issues with incomplete or incorrect work.

Appointment Issues

Numerous customers expressed frustration over appointments not being honored or delays in service despite having scheduled times.
  • AL
    Ashlie Lockhart
    1 day ago
    5.0
    These guys are so very helpful and accommodating. They do their job without hesitation and much professionalism. I had to come at the last minute from another shop and they made sure I was taken care of without hesitation and friendship
  • AM
    amy morrissy
    3 days ago
    1.0
    Made an appointment for same day service to replace and program a tire pressure sensor( which i bought at a cheaper price at autozone). I was quoted 44 dollars when they took my keys. After waiting for over an hour, I checked in for them to tell me my sensor isn't compatible with their computer. They referred me to a different store on tunnel road that tried charging me over double and said they couldn't give me my keys unless I paid. They said they would charge half the labor (full labor is 81.50 according to paper), which should have been no more than 45 dollars. They tried to charge like 97 dollars originally, which makes no sense since its not a big job and I already wasted 2 hours dealing with this. He finally settled for 55 dollars after i made a fuss cuz that's not what I budgeted for or was told. He made it seem like it was alot of work and talked down to me because im a female. I took two years of auto in hs, i wasnt born yesterday. After this crap I will not ever come back to a Mr tire.
  • PP
    prakarsh pratik
    3 days ago
    5.0
    Because of the freezing temperatures, the tires of my car lost pressure. The staff was too kind to restore the pressure. It was early in the morning and the store was yet to open. Great customer service. I offered to pay but he refused to accept it.
  • MB
    Martin Beckman
    Oct 30, 2025
    5.0
    Great Service, good friendly people and quick turn around time. No cost covered by their warranty service.
  • AR
    Angel Redmond
    Oct 17, 2025
    5.0
    A few weeks ago I went in do air for all my tires. The gentleman informed me that the level of one was so low and it could probably be a nail and let me know about plugging it and costs. It took a few weeks for that tire to get back low and I returned for the plug. Sometimes it's just the simple gestures of support that make me feel valued as a customer. Thank you!