Monro Auto Service and Tire Centers

4.0
159 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
5607 State Highway 12, Norwich, NY
13815, United States

Hours

Reviews

4.0
159 reviews
5 stars
103
4 stars
19
3 stars
4
2 stars
1
1 star
32
  • AL
    Amber Lewis
    3 days ago
    1.0
    Absolutely rediculous how I was treated tonight by the manger at this location. The way he spoke to not just my wife and I but this employee’s as well. I will never be giving him another dollar.
  • LB
    Lucas Bevan
    5 days ago
    1.0
    Dropped my car off in the morning. They never told me it was done. Guy at the desk calls me at 6:30 at night, the same day, demanding I pick my truck up and I have to pay immediately.
  • ML
    Makayla Lynn
    Aug 25, 2025
    1.0
    If I could give a 0 star rating I would. HORRIBLE experience both times we went. This last time I dropped my car off @9 am and I didn’t get my car back until 5-6 pm just to put tires on. They DESTROYED my seats and it reeked of cow manure in our whole car. The black tar stuff they use for tires was all over our rims. They also charged us when we paid online. I told Dennis at the front desk multiple times we paid and he was unprofessional and rude the entire time they just want your money. So I got the website on the phone and she told him to refund us and we would get a check in the mail. We called corporate and come to find out they DIDNT refund us so now every one of them will be being reported. Horrible place don’t ever go to them unless you want them to steal money from you!!
  • CT
    Cody Thompson
    Aug 21, 2025
    5.0
    The mechanic and inspector are great workers thank you to them for getting us in and out with no issues
  • SR
    Seth Reynolds
    Aug 21, 2025
    5.0
    Great communication. I appreciated them taking the time to explain everything to me. I would take my vehicle there again. They got my truck in and out in a timely manner.