Monro Auto Service and Tire Centers

4.0
430 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
3240 Chili Avenue, Rochester, NY
14624, United States

Hours

Reviews

4.0
430 reviews
5 stars
296
4 stars
28
3 stars
11
2 stars
9
1 star
86
  • ND
    Nitra Davis
    Sep 5, 2025
    5.0
    Gordon definitely went above and beyond , whereas most mechanics would have given up. We were in a tough spot and he held our hand through the process. We’ve been coming here for years and will continue to bring all of our cars here in the future.
  • SF
    Sandra Flores
    Sep 5, 2025
    1.0
    Booked an appointment on line only to be later told that they don't see the online bookings in a timely matter and that it was not possible to fit me in
  • DV
    Diamond Valion
    Aug 31, 2025
    5.0
    My problem was diagnosed and fixed in a timely fashion!! The customer service is exceptional. I will be sure to continue coming to this location for service.
  • SM
    Shawn M McGregor
    Aug 19, 2025
    5.0
    Wow, Gordon and everyone here have been great. Each step of the way, from fitting me into their schedule understanding I travel for work... to a timely call back and very fair quote. Im very happy and relieved to be back on the road in such an efficient timeframe with confidence in thier having done a great job!
  • JH
    Jade Harris
    Aug 13, 2025
    1.0
    Terrible service got confirmation that my car appointment was schedule for 10/11 had tires delivered to the shop 8/6 checked in by Charles. Called Monday was told my tires couldn't be located. Multiple calls later finally found when told I booked this appt due a trip they said to bring at 9 they asked when did I need it by i said 12 due to a appointment they said they couldn't get it done till 1 and they wouldnt be able to do the alignment was told they do not do online appointments even ask for the district manager was told corporate would give it to me do not recommend this plate