AT
Angel Ticknor
Sep 7, 2025
I had just finished moving my belongings into this storage facility on Halsey & 192nd when me and my partner looked up and spotted a bug. He had never seen a cockroach before and asked me if that’s what it was. I told him yes, but to be absolutely certain, we took a picture and ran it through Google image search. The result confirmed exactly what I already knew: it was a cockroach.
When I showed the picture to the manager, instead of taking the issue seriously, he insulted my intelligence and insisted it was “just a water bug.” That kind of dismissive attitude is unacceptable. I was even denied a refund, despite the fact that I had just moved in and was ready to leave immediately upon discovering the problem.
Here are the facts about cockroaches that make this situation so serious:
• Cockroaches are almost impossible to eliminate once they are established. They hide in small cracks, reproduce quickly, and survive in harsh conditions.
• They reproduce at alarming rates. A single female can produce hundreds of offspring in her lifetime. Each egg case (ootheca) can contain up to 50 nymphs (baby roaches).
• They don’t always need a mate. Certain species are capable of reproducing asexually (parthenogenesis), which means one roach alone can start an infestation.
• They spread through belongings. Storing your items in a contaminated unit risks carrying roaches back into your home, your car, or anywhere else you move them.
The presence of cockroaches in a storage facility is not a small issue—it’s a major health and sanitation concern. The fact that management not only failed to take responsibility, but also tried to downplay and dismiss clear evidence, shows a complete lack of professionalism and care for customers.
This facility has cockroaches, and management refuses to acknowledge or address it. If you value your belongings, your health, and your peace of mind, I strongly advise you to store your items elsewhere.