Jim and his team are top notch, professional, and genuine. Their presence in the wider Monroe/Trumbull/Newtown area is a blessing. We can't thank them enough for their honest, thorough, and efficient work, finished just before the Fourth of July.
On Saturday, 6/16, we had a sudden backup. We called Mondo Septic on Sunday and left a message.
On Monday, they fixed the problem and exposed a deteriorating septic tank--a real emergency with potentially tragic consequences. Without warning, a tank collapse could happen while I mowed, while my three kids played in the yard, or while our two golden retrievers just walked over it.
In little time, and despite being booked through September, Jim pulled permits and drew up plans to follow the latest health department requirements. In a little over a week, his team--Josh, Chris, and Dan in particular--prepped the site, drained, crushed, and filled the old tank, installed the new tank, and replaced all inlet and outlet piping. Throughout the process, they were always willing to allay our worries. They even fixed some indoor plumbing and our invisible fence wire for us. With a nicely pitched yard and new seed, it's like nothing happened except some yard work. The price was reasonable as well.
I can honestly say Mondo Septic is the most reliable service we've used for our home.