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Luxury men's & women's retail store in Westport, Connecticut. Shop over 400 brands in-store or online 24/7/365! A family owned company, internationally renowned for exceptional customer service, exquisite designer clothing, jewelry and accessories, and multi-generational relationships with designers and customers alike.
Beautiful store, professional staff, gorgeous stuff.
JF
Jolyn Farber
Jun 4, 2017
1.0
I have shopped at Mitchell's many times. It has a well curated selection of clothing, fine jewelry and accessories. I am a huge fan of their buyers. However, their customer service in my personal experience is beyond reprehensible. Bill Mitchell wrote a fabulous book about his service philosophy. Unfortunately members of his staff are unable to meet those standards (or even moderate grace). I go into the city to shop where I know I will be treated well. And I use the Net-A-Porter personal home delivery service (which has basically the same selection but broader). I do not recommend this establishment. It is really a shame that Westport has this lovely store that is ruined by a handful of employees. Go elsewhere.