Customer Service
Employees are frequently praised for their friendliness and helpfulness, though there are some complaints about inconsistent service.
Wash Quality
While many customers are satisfied with the cleanliness of their vehicles post-wash, several reviews indicate issues with the effectiveness of the wash and vacuum services.
Membership Value
The unlimited wash membership is viewed as a great value by many customers, although some express concerns about pricing and limitations.
Equipment Issues
There are recurring complaints about malfunctioning equipment, particularly regarding vacuums and wash machinery.
Overall Experience
Most customers report a positive experience overall, appreciating the convenience and quality of service, despite some negative incidents.