Mister Car Wash

3.9
441 reviews
A car being immersed in a rich blanket of HotShine® Carnauba Wax

About

Car Wash
At Mister Car Wash®, we are committed to providing you with a high-quality wash with a personal touch. We use the latest technology and services to deliver the best car washing experience for your car and the environment. Customers can enjoy self-service vacuums, exterior clean services, Unlimited Wash Club® Membership Plans, locations nationwide, and on-site team members that can assist with questions. Join the Unlimited Wash Club® and experience value and convenience with unlimited car washes at any of our locations.

Location

Mister Car Wash
2775 10 Mile Road NE, Rockford, MI
49341, United States

Hours

Reviews

3.9
441 reviews
5 stars
237
4 stars
81
3 stars
39
2 stars
29
1 star
55

What are people saying?

AI-generated from customer reviews

Service Quality

Customers appreciate the friendly staff and good service, but many report inconsistent cleaning results, particularly on the rear of vehicles.

Membership Value

The unlimited wash membership is popular among customers for its convenience and affordability, though some express concerns about recent price increases.

Operational Issues

Long wait times and operational delays, especially during peak hours, are frequently mentioned, with some customers frustrated by the lack of vacuums and pre-wash attention.

Damage Concerns

Several customers reported damage to their vehicles during washes, with mixed responses from management regarding accountability.

Overall Satisfaction

While many customers enjoy the convenience and quality of the washes, there are significant concerns about consistency and customer service that affect overall satisfaction.
  • PC
    Pattie Chinavare
    Nov 2, 2025
    5.0
    Im a member. Love the convenience and usually not long lines.
  • RM
    Ryan M
    Oct 29, 2025
    5.0
    Mister car wash has always been an outstanding car wash. But the best part about some of these car washes is.. They leave a space between the car in front of you and behind you. So your car don't roll into the other vehicle while on the line going through the wash.
  • DL
    Drew Littlejohn
    Oct 22, 2025
    5.0
    Sean is a great worker!! Great smile & attitude, and very thorough. Give him a raise!! Or I will!
  • PW
    Patricia Workman
    Oct 19, 2025
    5.0
    I love Mister Car Wash! Especially the one on Alpine! There's is a little longer than say Rockford I still go to both of them! We here in Cedarsprings hope there is a Mister Car Wash coming here Riteaid has left the area Would b a GREAT spot for a Mister Car Wash! Thank U
  • DN
    Dawn Newell
    Oct 14, 2025
    1.0
    Brand new Tesla... used the car wash 2x. It scratched my car covered it in scratches front to back and sides. Left noticable residue from the soap thry use. I Thought i had only signed up for one month but have been charged for the last 4 months. I only now became aware of the charges I will contact them to ask for a refund. Hopefully they understand the confusion especially with the extensive damage it did to my brand new 2 week old car. The damage to the paint job on my tesla is extensive. I cried when I discovered it. I will never use an automatic car wash unless its touch free again! Worse yet it still had not removed the bugs stuck on the front of it nor the windshield bith tones i had to ckean my car by hand when i got home. Very disappointed.

Frequently Asked Questions About Mister Car Wash

What is the Unlimited Wash Club® Membership?

Our membership includes unlimited washes at any Mister Car Wash location across the country. You’ll gain access to members-only lanes to skip the lines, enjoy the convenience of self-serve vacuums, and benefit from the joy of having a clean car.