Service Quality
Customers reported inconsistent service quality, with many expressing dissatisfaction over incomplete cleaning and poor attention to detail.
Customer Experience
While some customers praised the friendly staff and quick service, others highlighted issues with management and rude interactions.
Pricing Concerns
Several reviews mentioned dissatisfaction with pricing, feeling that the services provided did not match the cost, leading to cancellations of memberships.
Equipment Issues
Feedback indicated problems with the car wash equipment, including damage to vehicles and ineffective cleaning, leading to frustration among customers.
Membership Value
Customers expressed mixed feelings about the value of the membership, with some finding it worthwhile while others felt it was no longer beneficial.