Cleanliness Issues
Numerous reviews highlighted filthy rooms, including dirty carpets, stained sheets, and reports of pests like roaches and bed bugs.
Staff Performance
While some guests praised the friendly and helpful staff, others reported poor management and unresponsive service, particularly regarding lost items and complaints.
Misleading Amenities
Many customers expressed frustration over the lack of promised amenities, such as breakfast and a functioning gym, which were advertised but not available.
Safety Concerns
Several reviews mentioned safety issues, including reports of theft, disturbances from homeless individuals, and general feelings of insecurity on the property.
Value for Price
Guests noted that while the location and price were appealing, the overall quality of the hotel did not meet expectations, leading to a poor value perception.