TN-1030033 My agencies’ mission is to serve our policy holders and our community by helping them plan, prepare and protect their future. Our main goal is to provide Remarkable service every day and embody the true meaning of being a “Good- Neighbor.” Whether you're in Maryville, Alcoa or anywhere in the state of TN, our team would love the opportunity to help you with your auto, home, condo, renters, life, health, business insurance and more. Call us today!
Jennifer was very helpful in getting my new motorcycle set up with insurance. She was very informative on the different plans and deductibles! Thank you again!!
DM
Danny Michalowski
Oct 23, 2025
5.0
I recently moved from out of state. When I contacted my local State Farm office . I was very fortunate to have Miss Hannah S. Answer the phone. I had quite a variety of different vehicles along with home and life insurance . Miss Hannah took care of everything. Was able to answer any questions I had immediately , Put all my quotes together and saved me money across the board . Miss Hannah is a very friendly knowledgeable and helpful person. I have been a client of State Farm insurance for 45 years people like Miss Hannah S. Make State Farm a wonderful company to do business with.
KE
Kevon Edwards
Oct 16, 2025
5.0
OMG where do I start. Hannah was absolutely amazing. After a very rough week taking care of my sick father and having such a difficult time Hannah worked with me to get my account set up. She is a great asset to your company. I will recommend you to everyone I know.
HC
Hope Cox
Oct 14, 2025
5.0
Hannah was amazing and got me a better rate than any other insurance company! Hannah saved me money on car and renters insurance!!! Hannah was very patient and personable, her customer service etiquette is top tier! Thanks Hannah, you’re the best!
DL
deana lane
Oct 11, 2025
5.0
Hannah was absolutely lovely — she was very sweet and lovely on the phone call to begin my new quote and answered all the questions I had regarding my new plan. As a first-time customer of State Farm I cannot recommend them more, the process was easy and they were able to instate my insurance policy that day!
Frequently Asked Questions About Miriam Keller - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.