I can’t say enough great things about Monika Murray!! She went above and beyond to help me find the perfect hot tub. Her speedy reply her knowledge and friendliness made this experience so easy. I can’t recommend her expertise and excellence enough!!
Thank you again!!
JB
James Ball
Sep 26, 2025
5.0
I have owned my Hot tub for 17Years, had to replace a few things over the years but Mike got us installed, up and running, thanks Mike
EC
Emily Camillo
Sep 18, 2025
5.0
Great experience with the tech that arrived, explained what was wrong and fixed the issue!
Thank you
TC
Tom Crowley
Sep 12, 2025
5.0
I had a very good experience working with both Mike and owner and his Elmsford sale rep Monika Murray. Both were extremely knowledgeable of their product (I bought a Jacuzzi hot tub from them) and helped guide me from start to finish the delivery and installation of my tub. Monika was especially helpful by interacting with my electrician while my wife and I happened to be on vacation overseas.
I would highly recommend Mike’s Factory Direct for the purchase of your hot tub.
RK
Rick King
Sep 10, 2025
5.0
Mike’s sauna installation team was on time, professional, and did a wonderful job with our home sauna! Highly recommend!