Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
TN-911354 Our mission at Mike Massaglia State Farm, is to help you articulate what is most important to you and then help you save and insure for what you just discovered.
Location
Mike Massaglia - State Farm Insurance Agent
108 S Illinois Ave, Oak Ridge, TN
37830, United States
Hours
Reviews
5.0
169 reviews
5 stars
168
4 stars0
3 stars0
2 stars1
1 star0
- WWwilliam WalkerOct 3, 20255.0Stacy Combs is absolutely amazing!!!! Stacy and the entire team at State Farm have been so helpful. We moved across the country and getting new insurance was by far the easiest thing we had to do. Stacy got me a quote within an hour and I was able to purchase the policies that same day. She is very knowledgeable and answered all my MANY questions. Stacy and the whole office are so kind, fun and helpful. Feeling so blessed to have been referred to their office. If you are looking for insurance and an office that has the most incredible people, than this is the place for you.
- FLFrank LaValleyOct 3, 20255.0Been using them for years and would highly recommend them
- ASAaron StinnettOct 2, 20255.0I have always dealt with Sara for my car insurance needs and it has always been the most simple process. I added a new vehicle to my policy, messaged Sara the VIN and got my confirmation email within 30 minutes with policy information and digital insurance cards. I hit a deer 3 weeks ago, sent Sara a message and Enterprise called me within an hour with all of my rental details. I didn't even have time to stress about not having a vehicle and she was already taking care of it behind the scenes. She has always made every process so easy and stress free. This group is amazing and I will always recommend them to anyone that I know.
- MPMonique PughOct 1, 20255.0Stacy was excellent and informative with a great sense of humor!!! I really and truly appreciated her knowledge and thoroughness while speaking with her. Very happy customer here and glad that the transition was smooth😀
- RSRachel SwintSep 22, 20255.0I used to work for another agent’s office and would occasionally work with Mike’s office due to an accident or policy holder inquiries. Mike’s team has always been helpful, knowledgeable on their products, and seem to really care for their customers.
Frequently Asked Questions About Mike Massaglia - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.