Mid State Door & Window Co

Reviews

• DJ

  Derek J

  1 day ago
  2.0
  Inconsistent communication and unreliable pricing I went out of my way to confirm pricing with two Mid State reps, Ethan and Nik, before scheduling a visit - giving full details to avoid wasting anyone’s time. Both assured me the range was accurate and wouldn’t vary more than $50, even after seeing the window in person and taking the same measurements I’d already sent. Despite that, the final estimate came in about 30% higher, without explanation, and not even for the upgraded window we had discussed. When I asked about the increase, a third rep, Jeff, stepped in and said only that “the configurator” determined the price. It’s now been 12 days with no reply from him to my polite follow-up. Disappointing experience and a waste of time given the lack of consistency and follow-through.
• EK

  E Kunnu

  Oct 13, 2025
  5.0
  I needed repair for the window screens and glass for security storm doors. The handyman who did my house renovation highly recommended the Mid State Door & Window, Inc for its quality works and great staff. My interaction with the staff, Mr. Ethan, about the screen repair and turn around time to get it ready, was impressive. I was very impressed with Mr. Ethan's excellent customer service. He was patient and professional in handling my orders for the screen repair needs. I will recommend this company to friends and neighbors. E. Kunnu
• BB

  Becca Bass

  Aug 15, 2025
  5.0
  10/10! Clear and accurate information relayed through Nick! Answered all of my calls immediately and answered my questions. Haven't even installed the glass yet, but they are incredible to work with so far!
• JB

  John Baah

  Jul 3, 2025
  5.0
  Work done fast and with excellent quality
• PP

  Patrick

  Jun 23, 2025
  5.0
  Overall a great experience working with Jeff and the team. Excellent start to end process. I got all the information promptly and the installation was especially smooth. Austin and Ray were extremely professional and efficient with the actual installation. I'd highly recommend and the new windows/doors are such an improvement over the old drafty ones.