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Mid-Florida Heating & Air has earned its reputation as an industry leader by providing the very best heating, ventilation, and air conditioning (HVAC) products and services to North Central Florida residents. Our staff has proudly served the local community’s heating and air conditioning needs since 1983, installing over 59,000 heating and air systems to homes and businesses. We are, without question, your premier service provider! We provide our customers with solutions to all their comfort needs. Mid-Florida Heating & Air is dedicated to the principles of old-fashioned quality, service, and value while delivering the latest in products and technology.
Many customers praised the technicians for being knowledgeable, professional, and thorough in their service.
Customer Service Issues
Numerous reviews highlighted significant problems with customer service, including poor communication and unresponsiveness from the office staff.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, feeling it was excessive and lacking transparency, particularly regarding service charges.
Service Reliability
There were complaints about the reliability of service, with some customers experiencing repeated issues and delays in getting their problems resolved.
Mixed Experiences
While some customers had positive experiences and recommended the company, others reported serious dissatisfaction and would not recommend their services.
LG
linda gransbury
1 day ago
5.0
Excellent service, very knowledgeable and professional. Answered all our questions and concerns. The system now runs beautifully.
MM
Macman
2 days ago
5.0
Cody solved the no heat problem quickly and verified it was all working properly. He was professional and efficient
TW
tonya Witt
Nov 6, 2025
5.0
Cody is an excellent tech, explained everything he did as well as options for upgrades. He was very pleasant and respectful as well as knowledgeable about the system.
RZ
Ronald Zarajczyk
Oct 29, 2025
5.0
Had them install a new AC unit in 2022 and signed up for the annual spring/fall serving. Great way to keep the unit in good shape and extend it's life. They just completed the fall serving. Have had 4 different technicians over the years. All were friendly, knowledgeable, and easy to talk to. Pricing is expensive but comparable to other companies. I do feel they are honest and don't try to talk you into needless work.
CW
Charlotte Wienckoski
Oct 13, 2025
1.0
So disappointed in this company!! We are 9 days without air and can not get any answers from the office. Amanda was great but the company terrible... The first time the technician came out he changed a filter and said that was the problem within an hour or AC wasn't working. The technician came back out on Saturday said he had to get prices for parts from the office on Monday and that he would get in touch with us sometime on Monday with a price . We never heard back. I called in on Thursday still no one seem to have any answers . Just spoke to the office again and they told us the technician is out today and we have to wait another day just to get an answer on the quote . I would never ever recommend this company!!! Called Able Air and they are sending a tech out in 2 hours!!
Mid Florida Rating - 1 star