Metrowest Power, LLC

Reviews

• JB

  James Bretta

  Jul 10, 2025
  5.0
  If I could give Metrowest Power 6 Stars, I would! I started researching the purchase of a home generator approximately 6 weeks ago. I contacted multiple companies and met with several representatives. After weighing all my options, I chose Metrowest Power and I am sure glad that I did! Mike came out to survey the property. He was knowledgable, courteous, and before he left, I was able to ask him multiple questions. He did not make me feel rushed, explained the process and I had a quote before I knew it. After receiving all the quotes, Metrowest Power was the lowest price by more than $1,100.00 dollars AND they were the only company that could deliver a 24kW Generac generator versus an 18kW. This told me everything I needed to know. Mike, Josh, and Gary showed up promptly and within minutes they were already at work. From the time they arrived, to the time they completed the installation, they were polite and professional, kept me informed and answered all of my questions. Once the work was completed, Josh reviewed the operation of the generator and then encouraged any and all questions. Their attention to detail did not go unnoticed. I could not be happier with the experience I had with Metrowest Power! If you are considering a whole home generator, do yourself a favor and call Metrowest Power!
• AB

  Andrew Beliveau

  Apr 21, 2025
  5.0
  We had an excellent experience working with Mike and the entire team at MetroWest. Mike worked to understand our needs, suggested the best options for our family, and built a custom plan including an appropriately sized generator, surge protection, auto-transfer switch, and wiring from the desired pad location to the electrical panel. The construction process was easy, and the crew was exceptional. We couldn't be happier with the outcome, and appreciate Mike and team for their efforts.
• BF

  Bill Flannery

  Jul 9, 2020
  5.0
  I want to share my very positive experience working with MetroWest Power. Mike was very patient in answering all of my questions regarding what size generator would work best for me. He committed to an 2 day installation a couple of weeks out and called the day before the start date and asked if he could bring the unit over early and set it up to give his crew a head start on the first day. Josh and Fred showed up at 8:15 ( as promised) and were very willing to answer any questions and kept us in the loop regarding when they would have to shut down the power to install the board for the generator. They worked in over 90 degree heat and never slowed down. (PS- I had a landscaping crew that left at noon that day because the heat was so oppressive.) Josh and Fred are extremely knowledgable, professional and very courteous. They actually finished in 1 day and left my basement spotless! Their gas guy was also very thorough and worked thru the extreme heat without a complaint. Unfortunately over the last few years it's been hard to find a company that over delivers and shows up on time. I would recommend them without hesitation and even (IF) it costs a little more than other companies, it will be well worth it.
• KM

  Kevin R Morin

  Apr 10, 2020
  5.0
  I made a phone call to get information on service contracts. Within the hour, I heard from Beth who explained the process with her company, She made a couple of great suggestions and now I am all set going forward. I used to do business with another company but they went out of business and I was trying to find another company as good as they were and Metrowest Power is it!, plus they are a Generac company and that is what my generator is, so it is perfect! I am so looking forward to do business with Metrowest Power!!
• AG

  Andrew Gallant

  Nov 10, 2019
  5.0
  It was really great working with MetroWest to install a 16kW Generac standby generator. Mike was extremely responsive via email, which I really appreciated. By the end of the project, I think our email chain had grown to about 30 emails or so. He answered every question we had. Also, I have to add that MetroWest's electrician, Josh, was phenomenal. He was so easy-going, encouraged questions, gave honest opinions and very detailed answers to everything. Really could not have been any better. In the course of installing the generator, we also had MetroWest replace our entire aging electrical panel. Josh pointed out areas of improvement and helped us get our setup up to code. Namely, our house wasn't properly grounded previously, but they fixed that. They also cleaned up our messy electrical setup on the exterior of our house. Josh also installed a surge suppressor in order to help protect our electronics from power surges. Even when we had questions weeks after the install, Josh got back to us right away. If you're wondering about noise from the generator, I've attached a video (plus an assortment of pictures) to give you an idea. Keep in mind that I'm standing right next to the generator, so it sounds very loud. When we're inside the house with the windows closed, it sounds more like a dull hum. Overall, it could not have gone any better. If we ever have a chance to use MetroWest again in the future, we won't hesitate. We look forward to working with them on future generator maintenance!