Been a customer of Curtis and Mike for almost 30 years always helped me out when the vehicle has issues .In 2016 I had open heart surgery they let me go for 4 months while I got my health and finances together. I have seen others with issues on their vehicles I've had a couple that were not great but that's the car company not the retailer's fault some cars are just p.o.s. I've had mostly positive experiences with Metro Motors they always help me out and are fair. It's a buy here pay here lot and in my experience Mike and Kurt have gone above and beyond helping me and my mother out during health issues and hard times.