Staff Performance
Customers consistently praised the leasing and maintenance staff, particularly Andrea, Vanessa, and Marta, for their helpfulness, responsiveness, and professionalism.
Cleanliness
The property is frequently noted for its cleanliness, with many reviews highlighting the diligent work of the cleaning staff.
Amenities
Residents appreciate the variety and quality of amenities, including the gym, pool, and community spaces, which enhance their living experience.
Management Issues
Some residents expressed dissatisfaction with management practices, particularly regarding communication and handling of complaints, including issues with package theft and parking.
Fire Alarm Concerns
Multiple reviews mentioned frequent fire alarm activations, causing frustration among residents, particularly during late hours.