Mercedes-Benz of Harlingen A Bert Ogden Dealership

4.6
701 reviews

About

Mercedes Benz DealerUsed Car DealerCar Leasing ServiceCar Finance and Loan Company
Mercedes-Benz has long been a brand synonymous with exceptional quality and performance, and Mercedes-Benz of Harlingen, A Bert Ogden Dealership, is here to help you upgrade your ride to the luxury car you've always wanted. Browse our vast inventory of new Mercedes-Benz cars, SUVs and EVs for sale in Harlingen, TX. Our Mercedes-Benz sales associates will show you how Bert Ogden Makes It Easy to secure the luxury car financing or lease plan that works best with your lifestyle. You can also come to us for a great price on a quality pre-owned vehicle because We Shop The Competition So You Don't Have To! Visit us today for skilled Mercedes-Benz service and more -- we can't wait to assist you.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Mercedes-Benz of Harlingen A Bert Ogden Dealership
8522 West Expressway 83, Harlingen, TX
78552, United States

Hours

Reviews

4.6
701 reviews
5 stars
613
4 stars
23
3 stars
8
2 stars
8
1 star
49

What are people saying?

AI-generated from customer reviews

Customer Service

The dealership received high praise for exceptional customer service, with multiple reviews highlighting the professionalism, knowledge, and attentiveness of the staff.

Sales Experience

Customers reported a smooth and enjoyable car-buying experience, with sales staff going above and beyond to meet their needs and provide detailed information.

Facility Quality

The new dealership location was frequently described as beautiful, modern, and welcoming, contributing positively to the overall customer experience.

Service Department

The service department was noted for its efficiency and quality of work, although some customers experienced delays and communication issues.

Mixed Experiences

While many reviews were positive, there were a few negative experiences related to finance interactions and service delays that impacted overall satisfaction.
  • JM
    John M.
    1 day ago
    5.0
    Our 2024 CLE 450 Mercedes Benz was brought in for the first year service. It was picked up and brought back the next day. Everything was completed and everyone was courteous. Very professional.
  • CC
    Caitlin Cavazos
    2 days ago
    5.0
    luck was truly on my side the day i bought my 2026 GLC 300, i had the best saleswoman ever. Ms Walkiria Barrios not only assisted me and kindly guided me along my search for my new vehicle, she also took the time to really get to know me (and my mom) and provided such a pleasurable experience. i really can’t emphasize enough how amazing she is, i highly recommend to look for her if you ever come!
  • LM
    Larisa Meurer
    Nov 7, 2025
    5.0
    Service was easy and convenient! Mark was super attentive and accommodating! It’s always pleasant to see friendly faces and professional approach to situation… Thank you for your excellent work!
  • SR
    Sylvia Ramos
    Oct 24, 2025
    5.0
    I had the most incredible experience at Mercedes Benz of Harlingen. My current focused work, critical schedule status had kept me postponed the purchase of a must needed new car to avoid adding one more stressful situation to my plate, but I was blown away by the level of expertise, customer service and transparency that I experienced at Mercedes Benz dealership. I've been in retail all my life, leading and training teams to always be proactive in helping meet the customer's needs be efficient and effective in providing the best customer service and driving a positive attitude to close the gap in care for a satisfactory outcome for our customers, and oh how I found an unmatched, phenomenal, excellent and honest service from Genesis at Mercedes Benz. From start to finish, Genesis made buying my new vehicle process feel like a breeze. She walked me through a smooth stress free process, she explained every detail, was professional knowledgeable, patient and went above and beyond to ensure I drove away in my new dream car that I absolutely love. Genesis with her inviting amazing approach and above all her charismatic, genuine care made it happen for me. Therefore. I highly recommend Mercedes Benz of Harlingen for all your auto needs. You won't be disappointed. Thank you. Genesis for closing the gap and taking me to the finishing line on my auto purchase. ke abr
  • DR
    Dr. Mario I. Rojas
    Oct 22, 2025
    5.0
    We recently purchased a brand new 2025 Mercedes-Benz GLB 250 FWD SUV from Mercedes-Benz of Harlingen (A Bert Ogden Dealership), and we couldn’t be happier with our experience! Our salesperson, Genesis, was absolutely amazing! She went above and beyond to make the entire process smooth and enjoyable. She was professional, knowledgeable, and genuinely cared about helping us find the perfect vehicle. The new building is stunning, modern, elegant, and perfectly reflects the Mercedes-Benz brand. From the moment we walked in, we were impressed by the welcoming atmosphere and the exceptional customer service from the entire team. We are extremely pleased with our purchase and highly recommend Mercedes-Benz of Harlingen to anyone looking for a luxury car-buying experience done right! Thank you Genesis for going above and beyond!!!