McCarthy Olathe Hyundai

Reviews

• SS

  Snow

  today
  5.0
  Decided I should probably change my review I apologize for being emotional and upset initially upon purchase of my 2025 santa fe, I was really in shock and upset that I had traded my elantra n line in because it was such a dramatic change going to a SUV from a car I have been used to for so long and I loved it more than I realized... But now that I have taken some time to get used to the Santa Fe it has been really good and no issues so far, and I want to rerate you guys as 5 stars because you all did help me get into something more comfortable and more useful in the long run for my family. My mother loves it, sister loves it and it does really well for us! I hope you all will forgive and allow us to have business again one day with ya'll once I get paid off!
• WE

  Whitney Ehlers

  4 days ago
  2.0
  Well the buying process is easy and the salespeople are pretty good, however, be advised if you get a Kia or Hyundai that does not have a push button start, it can still be stolen even with the antilock system. I was unaware of this and thought I was good since the Kia I bought had the antilock system but no, it got stolen I haven’t had the car for three months. I regret trading my Camry in for this car. I also found out from a friend that they have Kia Boyz in KC that specifically target these cars and steal them all the time. The dealership also gives you a 90 day warranty and it’s hard getting questions answered on what the warranty covers because I was having some issues with the car and was told I was going to get a call back from my salesperson and didn’t.
• TS

  Todd Shapiro

  6 days ago
  5.0
  Absolutely love shopping here. Grace is an absolute treasure. She always gets me the best deals possible. Super friendly and knows everything there is to know about the cars she sells. Highly recommend contacting her at McCarthy Hyundai if you are in the market for a new car. All the employees here are super helpful and friendly. We have bought multiple vehicles here and have never been disappointed.
• LE

  Levi Everson

  Oct 18, 2025
  1.0
  I dropped my wife’s car off at this dealership for routine maintenance. Oil change, new tires, mount/balance, alignment. Standard routine stuff. Service advisor said her car would be done around 3pm which was perfect because I got off at 3pm and my wife wakes up for work at 4 (night shift nurse). I called at roughly 2:45pm to check the status, and the service advisor said the car got delayed until 5 because there were 3 recalls my wife’s car had. Okay, that’s fine, recalls are necessary for what it’s worth. My wife and I show up at 5pm, the car isn’t done. I was told the car would be ready in 10-15 more minutes while the tech finished up the recalls. That, right there, was the end of communication. I waited, with my pregnant wife in my car waiting for any word for her car so we can get her to work on time. Nearly 45 minutes go by before I’m finally told that her battery is dead and will not start. Her car, not once, has ever needed to be jump started or died. Mighty convenient that the day we take it to a dealership to get fixed, it suddenly won’t start. At this point, my wife was nearly late for work, and still waiting. I will give the credit that, as I was getting visibly upset, another service advisor stepped in and got me a loaner so my wife can leave and go to work. I ended up having to pay an additional $250 on top of the $1000 I paid for maintenance. All the advisor would say is her battery was corroded and could not be repaired from there. I believe that is incorrect as corrosion CAN be cleaned and removed to apply a charge. I wholeheartedly believe there was some sheisty activities to get me to spend more money. I want to be clear on this. I will not recommend this store to anyone. I filed a complaint to Hyundai of America, and actively filing a complaint with the better business bureau. Attrocious experience, with the exception of the one advisor that stepped in to make sure my wife got to work.
• BC

  Brandon Cameron

  Oct 17, 2025
  1.0
  This is my first online review ever and hope that settles in for anyone questioning accurate reviews. I felt the need to do so and warn. If I could give negative stars I would. I can only assume the positive reviews are prompted by benefits based on my experience. I bought a Suburban from McCarthy a year ago with the "100 plus" point inspection security only to drive it off the lot (actual same day) and have transmission, suspension, electrical issues from the beginning, totaling $15,000 plus in repair. Those repairs have continued with issues every 2 months or so. I have spent over $6,000 in repairs recently and, with financial restraints, been forced to ignore a $4,000 repair needed to recoup A/C in the car. What was interesting is the mechanic at McCarthy tried to be very helpful and said confidentially he knew there were major problems with the Suburban we bought and then was let go a few months later. Fast forward. I have I have a 2019 Hyundai Santa Fe serviced regularly by Olathe Hyundai. The heat went out last winter and I took it to Olathe Hyundai on three different occasions including oil change and concern about the heater not working. They completed the oil change and ran a diagnostic test on the heater for approx $170 and simply said the car was low on fluid. It was perplexing to pay an oil change plus diagnostic assuming any mechanic would check fluid levels on a routine checkup before a diagnostic test. The next day, the heater did not work. After bringing the car back two different times and paying $1700, the problem being blamed a leak, and then a thermostat, the problem was never fixed. Always resulting in no heat the next day. I asked to speak to an actual mechanic only to get little Jo and high school front line staff who had no idea what was going on. When I reached out to McCarthy administrator, Kyle, by phone and email, I got no response. I recently took the Hyundai to a reputable mechanic as it is approaching cold temps again, briefed them on the history of heating issue and within 30 minutes were able to report a blown gasket, requiring engine replacement. Coincidentally, my Hyundai was under 100,000 miles (98,000 when I took it to McCarthy Hyundai) during these times, falling under the warranty that would have been covered. The car now has 102,000 miles with a accurate diagnosis and no longer falls under the known issue Hyundai has with these cars. If you want honest, do not go to McCarthy. The corporate mindset in dollars is their concern and not the family of seven I have who rely on me to provide safe travels. Everyone should note McCarthy marketing/ AI to response to this post with a empty sorry so it appears better online and no offering of reconciling. I will let you know otherwise.