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About
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We help you insure for today and build for tomorrow. AK-100108313
Details
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Matthew Raymond - State Farm Insurance Agent
1600 Indiana Ave, Fairbanks, AK
99709, United States
Hours
Reviews
5.0
326 reviews
5 stars
318
4 stars
5
3 stars1
2 stars0
1 star2
- SHSarah Haley2 days ago5.0Great experience. Emmy was very personable and professional. It’s clear they care about meeting client needs.
- AMAlex Mendoza2 days ago5.0My most recent visit to State Farm was absolutely amazing. Kendal has the best customer service I have ever seen in a really long time. While I was talking about very important personal topics surrounding my insurance she handled it with tact and care. She made getting my insurance less of a headache and feel more like catching up with an old friend.
- VGvincent guy3 days ago5.0Emmy and Matthew were super helpful and knowledgeable. You can tell how passionate they are about their career and they were super responsive after I reached out, something I don't see often in Fairbanks. I switched over for auto, home and business insurance and they helped me bundle and save, thanks guys!
- ZMZachary MorrisOct 10, 20254.0I've had good experience transferring from lower 48 agent to William here. He's attentive and answers questions well. And is connected to the city so can make good recommendations for Alaska specific details.
- DGDaniel GallegosSep 25, 20255.0Emmy Hale was great help! She was professional, polite, and great at explaining everything I didn't understand. I would highly recommend this location and there agents over anywhere else in town for my insurance needs. Thanks Emmy!
Frequently Asked Questions About Matthew Raymond - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.