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TX-2296106 The Tobben Agency exists to establish trustworthy relationships with our customers, enabling us to assist each individual and family in creating their personal foundation of financial security on which to build their dreams. We focus on Auto Insurance, Home Insurance, Renters Insurance, Life Insurance, Business Insurance and Commercial Insurance throughout the Flower Mound area including Highland Village, Argyle, Lewisville, Copper Canyon, Lantana, Denton, and Roanoke, TX.
Location
Matt Tobben - State Farm Insurance Agent
3201 Cross Timbers Rd, Flower Mound, TX
75028, United States
Hours
Reviews
4.9
225 reviews
5 stars
215
4 stars
6
3 stars0
2 stars0
1 star
4
- KTKelsey TrojacekSep 22, 20251.0Dealing with this agency has been nothing short of a nightmare when dealing with their estate team after the passing of my dad. We incorrectly assumed that staying with the same agency for car and auto would make for a smoother transition, but it has been quite the opposite. I've had cold calls and emails asking for "clarification" on who lives in the home after providing the death certificate, so I've had to "report" his death 3 separate times. I've been charged for policies after cancelling them, and they've refused to refund to me saying it can only go to him. What? It's gotten to the point where I've had to file disputes with my bank... Horrendous customer service. If your loved ones pass, just cancel the policy and go somewhere else. This estate team makes everything more painful.
- BRBazlur RashidSep 11, 20255.0I am very much happy and satisfied for the service Gabriella provided. She helped me to save lot of money in my home insurance policy for the roof replacement. It was awesome and I really appreciate her time and effort. I would highly recommend Matt Tobben State Farm Insurance Agency for Auto and Home insurance.
- CNChris NicolasSep 8, 20255.0Been working with Jimmy Munoz at Matt’s office and he has been super great to work with.
- CACraig ApfelAug 15, 20255.0I made the switch over to Matt Tobben and State Farm last year which was a no brainer for many reasons. But my recent interaction with Gabriella helping me to add a new vehicle and my 16 year old to my auto policy was a great experience. Gabriella responded quickly to all my questions and helped explain all the details behind the new policy rates. She was great to work with for sure!
- LLLea Van LeerAug 2, 20255.0As a beneficiary of your insurance education given to me over my life, a heartfelt & humbled thank you. I cannot possibly thank you enough for all the ways you've helped protect me & my family over the years. Your insured are blessed to have you! Thank you for teaching me what it means to be properly insured & why I needex it. You truly cannot understand the impact of the ripple effect you've had, in so many lives Mat. My story, is just one of them. I pray your business continues to grow, until you've insured all of Texas!!! Missouri misses you!!! ***If you've never met him or his team, I encourage you to stop in & talk to them. Email, call, or chat with his team. He trains his staff to be just as passionate as he is. Send him your insurance cards, & homeowners declarations page so he can quote you. He will tell you if he can beat it, & give you tips on how to properly insure your family. Spoiler alert ⚠️ it's probably not much more than you're paying now. The benefit is, when you need it you've got it! He's been there for me through major & minor accidents. He doesn't just sell it, he shows you how to use it. Love this guy, becausehe's the best!!! If Matt Tobben is not your guy, are you willing to settle for that?
Frequently Asked Questions About Matt Tobben - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.