Master Rug Cleaner Carpet

Reviews

• GD

  Greg D

  Oct 26, 2025
  5.0
  Outstanding Business! Nathan was very professional checking us in . The carpets came back like NEW! This is truly an outstanding business. Highly Recommended!!
• JL

  Jim Lawicki

  Aug 15, 2025
  5.0
  Exceptional work and customer service! Jeff installed new carpeting and flooring on my Carver motoryacht and the outcome was exceptional! Definitely recommend.
• LR

  Laurie ROBINSON

  Aug 3, 2021
  5.0
  Great
• KC

  Kathy Conover

  Sep 8, 2020
  4.0
  I used Master rug cleaners because I thought they knew what they were doing and they had been in business for many years. They took 2 area rugs to the shop to be cleaned and when they returned then they were ruined. They claimed the business that made the rugs did not make them correctly. I contacted the rug maker and he said the rug cleaner got the rugs too wet and then rolled them up when they were not dry. The yellow spots on the rug were from too much water soaking into the jute backing and not drying the rug before rolling it up and this also caused both rugs to no longer lay flat. When they returned the rugs and I told them they were ruined they gave me the bill for cleaning and said it was not there fault. I was charged $142 for Master rugs to ruin 2 designer area rugs. You are warned about this business. We were subsequently contacted by Jeff from Master Rug Cleaners. He had the rugs picked up and repaired at no cost. He apologized stating that covid had caused staff turnover and a new employee had missed a carpet construction issue that required a different cleaning method. Not many businesses own their problems these days. We are now satisfied and will use this business in the future.