Phone calls are always friendly, and Travis is a helpful, but busy guy. We have used Mast for 30 years, with a lot of money spent on our previous and current Mast chemicals and pools. However, actual Mast pool servicing has been poor, and has gotten worse over the years. We called for basic pool maintenance in mid May of this year, and are still waiting for someone to come in late June. At this point in the pool season, we are going to manage our pool on our own, and have cancelled the service call (if anyone from Mast was actually ever going to come for service?). We are disappointed to even write this.
JT
Jenna Tressel
Mar 9, 2024
5.0
Went in to refill 4 of our 5 gallon water jugs. The gentleman that was working was very helpful and the price was half the cost of buying a new jug. There were also caps available which was a plus as we no longer had the original caps. 10/10 would recommend.
JU
Justin Urbanek
Jan 29, 2018
5.0
Extremely helpful staff. Travis in particular is extremely knowledgeable, polite, and helpful.
They are more than willing to test your water, review your home's setup, answer questions, and make sure everything is operating the way it should be. I highly recommend for any of your softener or filtration needs.
Frequently Asked Questions About Mast Water Technology
What services does Mast Water Technology offer?
Mast Water Technology provides a wide range of services including water filters, water softeners, drinking water systems, swimming pools, and hot tubs. We serve customers in Platteville, WI, Dubuque, IA, and surrounding areas, offering expert installation, maintenance, and water treatment solutions tailored to your needs.
How do I know if I need a water softener?
If you're experiencing hard water issues such as mineral buildup on faucets, dry skin, or dull hair, a water softener may be necessary. Hard water can also reduce the efficiency of your appliances. Mast Water Technology offers free water testing to determine the hardness of your water and recommend the best softening solution for your home.
What are the benefits of a drinking water system?
A drinking water system, like those offered by Mast Water Technology, removes contaminants such as chlorine, lead, and bacteria, providing cleaner, healthier water for your home. Our Hellenbrand systems ensure fresh, great-tasting water for drinking and cooking, reducing the need for bottled water and improving your overall well-being.
How do water filters work, and why should I consider installing one?
We offer premium Radiant and Splash brand swimming pools, known for their durability, energy efficiency, and customizable designs. Whether you're looking for an in-ground or above-ground pool, Mast Water Technology provides complete pool installation and maintenance services to ensure your backyard oasis stays in top condition.
What types of swimming pools does Mast Water Technology offer?
We offer premium Radiant and Splash brand swimming pools, known for their durability, energy efficiency, and customizable designs. Whether you're looking for an in-ground or above-ground pool, Mast Water Technology provides complete pool installation and maintenance services to ensure your backyard oasis stays in top condition.
What makes Bullfrog Spas different from other hot tubs?
Bullfrog Spas are known for their energy efficiency and customizable JetPak therapy system, which allows users to personalize their spa experience. Mast Water Technology is a proud provider of Bullfrog Spas, offering expert installation and ongoing service to ensure your spa operates efficiently and provides maximum relaxation.
How often should I service my water softener or drinking water system?
Regular maintenance is key to keeping your water softener or drinking water system functioning optimally. Mast Water Technology recommends annual check-ups to ensure your system is performing well, addressing any potential issues before they become costly repairs.
Does Mast Water Technology offer salt delivery for water softeners?
Yes! We provide convenient salt delivery services featuring Solarsalt, ensuring your water softener continues to function efficiently without the hassle of heavy lifting. Our delivery service is available throughout Platteville, WI, Dubuque, IA, and surrounding areas.
How do I maintain my swimming pool or hot tub?
Regular cleaning, water testing, and chemical balancing are essential for maintaining the health of your pool or hot tub. Mast Water Technology offers professional maintenance services to help you keep your water clean and balanced, ensuring your pool or spa stays in peak condition year-round.
Why should I choose Mast Water Technology over national competitors?
As a locally owned business, Mast Water Technology offers personalized service that national chains simply can’t match. We understand the unique water quality issues in the Platteville and Dubuque areas and provide tailored solutions for your home. With competitive pricing, expert installation, and ongoing support, we are your trusted partner for all water treatment, pool, and spa needs.