Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
NC-3417517
Serving Insurance needs throughout the Carolinas including Charlotte, Highland Creek, Huntersville, Skybrook, Cornelius, Lake Norman, Concord, and more since 2006. We provide quality Insurance services for State Farm Auto Insurance, Home Insurance, Renters Insurance, Life Insurance, and Commercial Insurance as well as Financial Services. Our mission is to create and preserve strong relationships with community neighbors by helping you protect the assets you value most through our honesty, integrity, and superior service.
Details
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Mary Elizabeth Burgess - State Farm Insurance Agent
8829 Arbor Creek Drive, Charlotte, NC
28269, United States
Hours
Reviews
5.0
79 reviews
5 stars
78
4 stars0
3 stars0
2 stars1
1 star0
- SGShannon GonzalezSep 11, 20255.0Jessica T. has been an absolute pleasure to work with! She is quick and efficient. As a commercial client, I have a lot of requests that are sent to her almost daily and she is fast in getting each and every one of these out in a timely manner. Insurance can be hard but Jessica T and Mary Burgess State Farm has made the process easy to understand!
- SBSean BachmanAug 28, 20255.0Josh was amazing and was very patient with me and really took the time to break my coverage options down into more digestible pieces. Insurance is already complicated and Josh made everything very easy to understand and was super friendly as well. Top notch customer service and you can tell he knows EXACTLY what hes selling by his in depth product knowledge!! Nobody else I'd rather have as an agent
- BEBria ElizabethAug 28, 20255.0Josh was a true pleasure to work with, he helped me understand the coverage options available to me and was able to make everything extremely simple!
- AGAndre GreenAug 6, 20255.0A special thanks to Joshua, my local State Farm representative! It was as simple as Sunday morning! In just a few minutes, I was able to obtain a quote and begin my insurance. Documentation and emails were sent quickly and easily! I was delighted and pleasantly amazed!
- JMJohan MongaJul 10, 20255.0My experience with Insurance Specialist Joshua was easy as 1,2,3. I am more than satisfied with my multi-car policy. Now I can go to the DMV sooner than I thought. Sorry Allstate :)
Frequently Asked Questions About Mary Elizabeth Burgess - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.