NC-1000458273
Serving Insurance needs throughout the Carolinas including Kannapolis, Concord, Salisbury, Davidson, and Mooresville, NC since 2006. We provide quality Insurance services for State Farm Auto Insurance, Home Insurance, Renters Insurance, Life Insurance, and Commercial Insurance as well as Financial Services. Our mission is to create and preserve strong relationships with community neighbors by helping you protect the assets you value most through our honesty, integrity, and superior service.
I have been working with the Burgess agency for the last 7 months on a variety of policies for an estate and they have been nothing short of Amazing! Tiffany is the best, she is always responsive and helpful, and has really made this process as easy as it can be! I would highly recommend them.
SR
Stacy Reames
Aug 12, 2025
5.0
Switched to state farm for insurance. Tiffany Carroll was absolutely helpful, very patient and broke down all questions where I could understand everything on my policy! Amazing customer service from her!! She's the kind of people that make a difference!
Thanks again Tiffany!
CF
Christina Fowler
Aug 1, 2025
5.0
Tiffany is the best!!! She has helped my family with our insurance tremendously. It doesn't matter what gets messed up she goes out of her way to get it fixed. Always super friendly and caring 😊. By far the reason we stayed with Statefarm. I will only deal with her from now on.
AE
Austin Elder
Jul 28, 2025
5.0
Tiffany Carroll is a policy wizard. Helped me get a better rate after looking at multiple options. Although the rating only goes to 5 stars, she is worth a 10 out of 10. Will recommend to friends and family. Looking forward to her help again if needed in the future.
JC
Jessica Carter
Jul 23, 2025
5.0
I switched to State Farm from other insurance companies last year and have been nothing less than satisfied. This past month, my vehicle was in an accident, And I had a issue with an appraisal adjuster getting my claim approved. Tiffany was able to step in and help advocate for me and my case resulting in getting my claim approved and my repair completed ASAP! I fully believe that if it was not for her, this would've never happened. I really appreciate her, taking the time to believe in me and help me with my car. Tiffany is a true asset to your team at State Farm. And her wonderful customer service Will keep me being a State Farm member for life. Please recognize her for all her hard efforts. Thank you so much!!
Frequently Asked Questions About Mary Beth Burgess - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.