Customer Service
Many customers praised the helpfulness and professionalism of the sales staff, particularly mentioning individuals like Ty, JD, and Alondra for their exceptional service.
Sales Experience
Overall, customers reported a smooth and hassle-free car buying experience, with several noting the lack of pressure during the sales process.
Service Department Issues
Several reviews highlighted significant concerns regarding the service department, including poor communication and unresolved vehicle issues, leading to dissatisfaction.
Mixed Feedback on Pricing
While some customers appreciated the transparent pricing and deals, others reported experiences of deceptive pricing tactics and dissatisfaction with trade-in offers.
Positive Overall Impression
Despite some negative feedback, many customers expressed a willingness to recommend the dealership and return for future purchases due to the overall positive experiences.