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VA-145921 Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Details
- Requires appointmentNot available
- Onsite servicesAvailable
Location
Mark Crump - State Farm Insurance Agent
910 W. Mercury Blvd., Hampton, VA
23666, United States
Hours
Reviews
4.9
158 reviews
5 stars
153
4 stars2
3 stars0
2 stars1
1 star2
- LRLoretta ReddOct 27, 20255.0Wonderful and knowledgeable staff. Very friendly fast service.
- DEDavid ESep 25, 20255.0I've worked with Jomar and Lindsay and they are both phenomenal. I can't say enough good things about them. They did a great job and the follow up was incredible I would highly recommend them and this agency
- CBChrystal BarnesSep 22, 20255.0It was truly a pleasure working with Mr. and Mrs. Crump. Their professionalism, thoroughness, and willingness to answer all of my questions made the entire process seamless. I look forward to building a lasting relationship with their agency for many years to come.
- BJben jonesJun 2, 20255.0With having a brand new 18 year old it was stressful seeing what my insurance went up too but Jomar at Mark Crump Insurance did a great job saving me money from what my other insurance was charging me. I would highly recommend this agency for your insurance needs.
- TGT GEORGEMay 15, 20255.0Jomar is simply amazing and deserves this 5 star rating. His calm , cool yet professional demeanor made it easy to communicate my needs and complete the needed task. Again, thank you for your assistance. -T. George
Frequently Asked Questions About Mark Crump - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.