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OR-17761054 Our office strives to provide State Farm customers with the most efficient and professional service in the Eugene and Springfield area. We primarily serve Lane County and surrounding areas as well as the entire state of Oregon. We focus on Auto, Home, Life, and Small Business Insurance needs. We take time to complete a personalized comprehensive review of customers’ Insurance needs. We hope to be the first and preferred choice for your Insurance.
Details
- Onsite servicesAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Margaret Hopkins - State Farm Insurance Agent
1011 Valley River Way, Eugene, OR
97401, United States
Hours
Reviews
5.0
217 reviews
5 stars
215
4 stars0
3 stars0
2 stars0
1 star2
- NTNat ThurstonOct 25, 20251.0I switched from State Farm to a different insurance company about a year ago, as State Farm kept raising my rates slowly over time without telling me. Over a year, I went from $60/mo to almost $120/mo, with no accidents, claims, or changes, and no explanation as to why. Since I switched, the contact I have received from Margaret Hopkins has bordered on harassment. I have received dozens upon dozens of calls, texts, emails, and letters. I have responded to all of them by telling them to stop contacting me, and yet, the attempts are absolutely endless. I have blocked numbers - they somehow call/text from new ones. I have returned mail. I have responded to emails in giant, bold letters, asking them to stop contacting me. This office does NOT take no for an answer.
- NBNathan BouquetOct 8, 20255.0Margaret’s agency has insured my vehicles, home, and business for over 7 years. She and her team are incredibly helpful and have saved me thousands while making sure I stay protected, even after I moved to a different city,
- ZNzach neilSep 30, 20255.0Amazing customer service fast responces to emails and calls, great easygoing personality over was the best insurance rep I've ever talked to gave me the best price even when other reps in the same company did not saved me $100s!! Of dollars a month. Couldn't have asked for better. Or someone nicer was a great experience.
- GKGina KaldahlSep 24, 20255.0Rachele was very helpful! She was efficient with getting us a fast quote and ultimately a comprehensive affordable insurance policy for our rental home. I highly recommend Rachele at State Farm insurance!
- NNNealAug 7, 20255.0I cannot say enough good things about Margaret Hopkins and her incredible team at State Farm—especially her assistant, Rachele Murphy. From the very beginning, Rachele has gone above and beyond to help guide me through the entire process of switching and consolidating my insurance policies with State Farm. She has been patient, thorough, and genuinely caring—answering all my questions and making what could have been a stressful transition feel smooth and manageable. When I needed to file a claim, their response was prompt and professional. I was especially touched when Margaret Hopkins herself called to personally check in on me. That level of care and attention is rare these days, and it meant a lot. Both Rachele and Margaret continue to impress me with their professionalism, warmth, and dedication. They truly make you feel like more than just a policy number. I wholeheartedly recommend Margaret Hopkins State Farm to anyone looking for outstanding service and peace of mind. This is exactly what great insurance support should look like.
Frequently Asked Questions About Margaret Hopkins - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.