Fireplace ContractorChimney SweepChimney ContractorFireplace Store
Since 1949, we have been building, repairing, and renovating fireplaces all across Wisconsin for both commercial and residential locations. Our showroom offers a wide variety of fireplaces including accessories, fire pits, fire tables, and pellet style stoves. We even do stonework, chimneys, and mantles! With our full-service chimney sweep service, we can keep your fireplace prepared and safe.
Marcell's Specialties Inc. is available for either indoor or outdoor work, with the best equipment available. Give us a call or visit our showroom to have a member of our staff help you pick out the perfect piece for your home! We can even create a custom design based on your specifications!
I figured despite their reviews, I would give Marcell's a try. A lady answered, and she was pretty rude when explaining the difference between a "service call" and "cleaning". Difference? She took my info and was able to schedule me within 10 days, then she saw that I was a new customer. She asked "Well since you are a new customer, and we haven't worked with you before, we will need payment up front before service is done". Great way to build trust with your new customer!
Never in the years or the hundreds of service businesses I've worked with required payment before the service is completed. Weird, and very rude! This place needs a new receptionist.
JS
John Soderholm
Oct 2, 2020
4.0
Friendly and courteous.
KZ
Ken Zoromski
Jan 2, 2018
5.0
My pilot light went out due to this extremely cold weather. I had called and Gary said it would be a day or two before someone could get out.
I told him that would be great!! Within 20 minutes Gary was at my front door! He said he'd just swing by and see if he could quickly start it for me. I couldn't believe the quick response he gave me. I really appreciated it!! It was MUCH appreciated!!