Business Details
About
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MI-17141118 The mission of the Marc Veenstra State Farm Agency is to establish deep & meaningful relationships with our customers, to make sure every customer knows they are important to us, to find out what is important to each individual customer, and to help them protect what’s important through risk education. We go above and beyond for our customers every day. When you call, text or email us we respond! We love helping our customer with anything from Auto Insurance, to Home insurance and even Life insurance. We serve the greater Grand Rapids area here in Michigan primarily as well as Cascade, Ada, Forest Hills, Northview, Plainfield, and Downtown Grand Rapids, but have customers all over the state who come to us for their insurance needs.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- On-site parkingAvailable
Location
Marc Veenstra - State Farm Insurance Agent
4807 Cascade RD SE, Grand Rapids, MI
49546, United States
Hours
Reviews
5.0
354 reviews
5 stars
349
4 stars4
3 stars1
2 stars0
1 star0
- AMArthur MattsonJul 10, 20255.0Has the best answers
- APAnna PatricelliJun 18, 20255.0Very helpful always prompt and answering back and knows how to answer all my questions to my understanding. Awesome service.!!😊
- KFKourtland FordMay 20, 20255.0He was friendly made sure you understand and explain your policies to you
- SSSama SamakeeaMay 15, 20255.0I had a chat with Melissa—she’s super kind and explained everything in detail without ever getting tired of all my questions. Marc was awesome too. He went over my insurance policy with me and was really patient. What I appreciated most was how flexible he was in finding a time that worked with my hectic schedule. Big thanks to Ella as well for always getting back to my emails so quickly!
- KMKelsey MalloryMay 8, 20255.0Marc and his team are absolutely amazing. They are prompt to respond to any inquires, make updates and provide support for my policies. Keep up the great work, Marc, we appreciate you!
Frequently Asked Questions About Marc Veenstra - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Can I change my home insurance when it’s bundled into my mortgage?
Yes! It’s very easy and we take care of the entire process. Every mortgage company in America accepts State Fram Home insurance policies. In fact, if we are able to save you money on your home insurance your mortgage payment should very well go down. Who doesn’t want that!
I saw online if you drive less than 50 miles a day you are eligible for reduced auto insurance rates. Is this true?
The average person drives between 12,000 – 15,000 miles annually. 50 miles a day is 18,250 annually. Unfortunately, what you are seeing are click bait ads trying to get your information to sell to other insurance companies.
If I file an auto claim, will my rates go up?
State Farm is a customer owned company(mutual company) and because of that we don’t surcharge your policies for not at fault claims. Many companies do increase your rates regardless of who was at fault in a claim. Something as simple as a broken window can add a surcharge to your policy for years, but that is not the case with us.