Mansfield Electric Supply

4.6
23 reviews

About

Electrical Supply Store
At Mansfield Electric, we strive to provide you with quality electrical products and services for your commercial, industrial, or residential projects. Welcome to a better electrical experience.

Location

Mansfield Electric Supply
2255 Stumbo Road South, Ontario, OH
44906, United States

Reviews

4.6
23 reviews
5 stars
18
4 stars
3
3 stars
1
2 stars
0
1 star
1
  • FH
    Francesca Haro
    Nov 10, 2024
    1.0
    I like to support our town businesses but this place is a scam. I placed an order for Friday, when we came to pick it up it wasn’t ready, “the boss” started getting it together with wrong pieces, my husband had to check everything again. They didn’t had all the pieces for my order so we got another order placed for Monday. When asked “the boss” about product information he said he doesn’t know anything. When they gave me the receipt, the boss had added the prices for the second order as well even when I told him I’ll pay for the second order on Monday, when they get the product. When I ask them to remove the second order from my receipt, the cashier and the boss started counting things with fingers and calculators and then handed me two receipts with a written total on pen. So unprofessional that made me feel I was getting scam. I asked for a clear new receipt only containing the products I’m buying but the cashier didn’t wanted and insisted on explaining the receipts calculation they did. I decided then I wasn’t gonna purchase nothing else but a cable and asked to please just sell me the cable since she can’t give me a clear receipt for all the other products. She had to call “the boss” for that and he insisted that we placed an order already and tried to push us into paying them whatever the price they decided to write on my receipts. I said one more time I was just gonna buy the cable. They finally made a new receipt containing only the cable and the total price was completely different. Every time they hand me a receipt the products prices and total changed. They tried to overcharged on every receipt they handed me, their calculus by hand are wrong and unacceptable for a real business. They probably overcharged everybody, don’t have prices tags or units prices not even on the receipts. The contractors that purchase here get overcharged but they just pass the buck to the owner. I felt scammed, I don’t trust them and I’m never coming back to this store again. The products I order that they didn’t even had and tried to overcharged were just waterproof outlet covers. They tried to sell me 5 outlet covers for $88 and then made me wait the weekend to get it. I purchased the same 5 covers for $35 at Home Depot right after that.
  • RB
    Rebecca Bell
    Sep 25, 2019
    5.0
    Knowledgeable and professional staff! Definitely reccomend!
  • EA
    Elizabeth Adkins
    Sep 25, 2019
    5.0
    Very professional and informative staff. Will definitely be returning for all my electrical needs.
  • CE
    Corey Eckels
    Sep 25, 2019
    5.0
    Very professional and helpful.