JC
Jessica Sunshine “JSHINE” Casillas
Sep 26, 2025
We visited Main Event yesterday to celebrate our son's 7th birthday, and I have to start by saying the experience was a really mixed.
The Positives Were Truly Positive:
First, the good stuff, because it's important. The arcade, laser tag, and bowling facilities are fantastic. Our son had an absolute blast, which was our main goal. More importantly, every single staff member we encountered was wonderful. Our waitress, in particular, was so kind and went above and beyond to make my son feel special on his birthday, even bringing him a special dessert presentation. The honey sriracha boneless wings were also quite tasty.
The Negatives Were Severe:
Unfortunately, the food and drink quality was deeply concerning and has left us feeling unwell. We ordered a variety of items, and several were problematic:
· The Sliders: The meat had a very off-putting texture and an unusual taste that made us think it might have been old. We both ended up feeling very ill a few hours later, I immediately became sick and we had to leave.
· The Cheesy Bread: It had the distinct, dry, and frost-bitten taste of being freezer-burned.
· The Ice Cream: My son's ice cream had a strange aftertaste that was not normal. He didn't want to finish it, and it reinforced our concern about product freshness.
· The Frozen Margaritas: I had two frozen margaritas. The liquor used had a strong, metallic aftertaste that is still lingering the morning after.
I rarely get sick from food, but I am still feeling queasy this morning, which confirms my suspicions about the quality of what we consumed.
Conclusion:
It truly pains me to leave this rating because the staff and activities are top-notch. However, serving food that makes customers sick, specifically me and my husband, is a serious issue that overshadows everything else. We really wanted to love this place, but until they make significant improvements to their kitchen's food safety and quality control, we cannot in good conscience recommend eating here. We might return for the games alone, but we will absolutely be eating elsewhere.