Magnolia Road Cannabis Co. Dispensary

Reviews

• BS

  Ben Santaw

  5 days ago
  5.0
  Cody helped me get what I needed and informed me of my options based on my desired outcome. Recreational, therapeutic, and medicinal applications were each expressed scientifically and by chemical when Cody explained how the different canabanoids and terpines work for different applications. So dope
• AC

  Angie Carmack

  Oct 11, 2025
  5.0
  Cody was very helpful and friendly!!! Staff is very knowledgeable and offer a wide variety of products. They take the time explain each product.
• KJ

  Kaytlin Jester

  Oct 9, 2025
  5.0
  Always amazing, great weed, always great people, and the best prices you are going to find in Trinidad! These people are like family, and are the best in the business!😁
• MJ

  Marlinnie Jones

  Oct 4, 2025
  1.0
  Terrible experience. The customer service at this place is extremely poor. It was my first time visiting this place and they were not open to questions. Very rude. Would not recommend. Next door there is a dispensary with great customer service I would recommend going there.
• LC

  Lora Cummins

  Sep 21, 2025
  5.0
  Review of Magnolia Road Dispensary – Trinidad, CO The following is my one star review that changed to a 5 star after the GM contacted me in response to my review posted 9/21/25. Within a couple of hours Jessica responded to my initial review on line and made a call personally to me. She quickly made the situation right. I was very impressed with her professionalism and her willingness and eagerness to make things right. I was able to return the shake, get a refund and with that I made another purchase from Jessica. Her customer service was impeccable. On 9/21/25 I placed an online order at Magnolia Road for an ounce of 710 flower (1/2 oz MoonBow and 1/2 C Chrome). When I picked it up, everything came in blacked-out containers, hand filled by employee. No seal on either container. Once I got home and opened them, I realized the entire order was shake — not buds. I immediately returned to the dispensary to bring this up. At first, the budtender was friendly upon seeing my return, and I even made sure to wait for privacy between customers before explaining why I had returned so quickly. When I showed him the product, he admitted it was “from the bottom of the jar — shake”— even though I had ordered top-shelf flower. He claimed that’s “what I ordered, shake.” “That is clearly stated on our website.” I asked him to pull up the website listing, and it clearly did not specify shake anywhere in the description. He was surprised to see that himself. He admitted that the dispensary was in error, apologized, said he would correct the website’s error but also said there was nothing he could do since I had already left the store and opened the containers. In other words, I ordered top-shelf 710 and was given low-quality shake, they acknowledged it was their mistake, but offered no resolution. His only advice was that in the future I should open the container and inspect my weed before leaving the shop. That’s not how a reputable dispensary should treat customers. Transparency matters, and if a product is shake it should be clearly labeled as such. Which the bud tender agreed. Instead, I was misled by the listing, left with poor-quality product, and no attempt at making things right. Buyer beware — check your containers before leaving Magnolia Road, because once you walk out, even if they make the mistake, you’re stuck with it.

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