Cleanliness
Many customers praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.
Staff Service
The staff received mixed reviews; while some guests highlighted friendly and helpful service, others reported rude interactions, particularly at the front desk.
Noise Issues
Several reviews mentioned noise disturbances from adjacent rooms and outside traffic, impacting the overall comfort of the stay.
Breakfast Quality
The complimentary breakfast was generally viewed as decent, though some guests found it lacking variety and quality.
Management Response
There were complaints about poor management response to issues raised by guests, particularly regarding health and safety concerns.