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IL-19927972 Our mission is to help people in Chicago and greater Chicagoland manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are committed to quality insurance services, and lifelong customer relationships. We are vested in listening to our customers and providing individualized policies for Auto Insurance, Home Insurance, Business Insurance, Life Insurance, Pet Insurance and Health Insurance for every stage of your life. From insuring your first car, to expanding your family and eventually that wonderful retirement property, we're here to protect you and your loved ones from whatever life brings you.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Mae Trongkamsataya - State Farm Insurance Agent
6126 Lincoln Ave, Morton Grove, IL
60053, United States
Hours
Reviews
5.0
891 reviews
5 stars
882
4 stars8
3 stars0
2 stars0
1 star1
- JHJEFF HEATON6 days ago5.0Mae and Susan’s customer service exceeded my expectations. Both were very polite and knowledgeable. They showed a genuine concern that I fully understood my policies.
- JJJOct 22, 20255.0This office has been great. Spoke to Simon today. He called to check in & make sure I saw my plan updates. He was polite & made sure all of questions were answered. Thank you Simon!
- JBJulie BanuelosOct 17, 20255.0I had a claim in for some work that was being done to my house and found out that my home insurance was switched to Mae T, as my agent was no longer open. Their office staff, Simon Aye, was very helpful and friendly and ready to assist! They were able to assist with the claim and help with all of my other insurance needs.
- MTMata TassicOct 15, 20255.0Today I purchased my auto insurance with State Farm. I had the pleasure of speaking to my new agent Susan. It was absolutely wonderful dealing with someone who spoke to me with warmth and respect. This something that is hard to find in the day. Thank you Susan for making this transaction a smooth and easy one.
- JTJose TolentinoOct 9, 20255.0Mae was wonderful to work with! She was friendly, welcoming, and very easy to talk to. She explained everything clearly and made the process easy to understand. We really appreciated how patient she was—never rushing us or making us feel pressured to agree to certain coverages. We were able to find highly competitive coverages that were tailored to our needs. Mae was transparent throughout and made sure we felt comfortable with every decision. Aide was also very kind and welcoming when we arrived at the office, which made the entire experience even more pleasant. Highly recommend Mae for anyone looking for a personable and trustworthy insurance agent! Thank you, Joe & Vilma Tolentino
Frequently Asked Questions About Mae Trongkamsataya - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.