Business Details
About
Clothing StoreWomen's Clothing StoreShoe StoreFashion Accessories Store
Hi, we’re Madewell and we believe that good days start with great jeans. Women’s and men’s denim is at the core of the brand, and we also offer everything you want to wear with an amazing pair of jeans, from easy tees and timeless outerwear to classic footwear and must-have bags.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksNot available
Location
Hours
Reviews
3.8
72 reviews
5 stars
36
4 stars
16
3 stars
4
2 stars
3
1 star
13
- ANAlyson NovakSep 4, 20253.0I love Madewell but I have left feeling defeated the last few times I've been to this location. They do not carry enough bigger sizes and I'm left trying things on that don't fit me or being told to look online. Would really like it if they had more variety in sizes at this location.
- COCara OAug 8, 20255.0I went into the store looking for jeans, I have a hard time finding ones that fit me right. I was helped by 2 girls in the fitting rooms and they were so nice and helpful. I left with 2 pairs that day!
- GSGabby StudleyAug 7, 20251.0We tried exchanging a tank top bought with a birthday discount and the cashier went through with the exchange without telling us. They said they were not able to give us money back as a difference because the tank top we wanted to exchange with the previous one in the wrong size. A more experienced worker barely helped a less experienced and lead to us not being treated well. The clothes here are alright but please keep in mind exchanges here when two items aren’t the same price may give you a worse experience than you will be happy with. I don’t recommend this madewell location.
- JTJenna ThomasJul 28, 20252.0I LOVE madewell, I spend so much money there and I love their clothes. This is not an issue with the company, however I did have issues with the workers. I asked to use my Visa gift card at the register, (mine doesnt work when swiping so you have to manually type it in which I told her) and the lady looked at me like I was an idiot for asking. She asked the lady next to her who made a very disgusted face and said ‘of course we cant no’. I know that it is inconvenient, but as a service worker myself I am about 99% sure they could have. I left the store almost in tears feeling like an idiot for asking. It is ok if they couldn’t (which I highly doubt that was it) but they treated me like a complete idiot. I will still shop at madewell because I love it, and until today i have never had an issue with staffing. Please just treat customers nicely, even if it’s slightly inconvenient.
- HUHannah UnruhMay 21, 20245.0Andrew was so patient and kind! Could not of had a better customer service experience!