AJ
Abdulmajeed Al Juhani
Oct 11, 2025
A very impressive store — clean, well-arranged, and offering outstanding customer service.
I also want to mention the Turkish lady working there; she’s truly beautiful and very professional. Her kindness and smile made my shopping experience exceptional.
VA
Valiant Alva
Sep 20, 2025
Their design is unique and materials are comforting
Man, where do I even start… everything about this store and the team is simply glamorous! You’re always treated with honor and respect the moment you walk in until the moment you leave. Even after I stopped working at Madewell, I still stop by from time to time to say hello to the Madewell fam—it’s always heartfelt and welcoming.
Just this past week, I came in after buying a hoodie from another store that left lint all over my shirt, and they didn’t even have a lint roller to help me out 🤦🏾♂️. But at Madewell, Arianna went above and beyond—she was kind enough to grab one for me and help me out. That small gesture meant a lot.
Much love and appreciation for this team—it’s always great seeing everyone doing so well
Good variety of items, but staff is not very friendly, if they even talk to you at all.
TN
Thanh Nguyen
Sep 20, 2023
Absolutely amazing customer service, from speaking on the phone to in person, my experience is five stars all across the board.
This is their stunning flagship store, with a denim bar and men’s section and sales section upstairs. Everything is organized and aesthetically displayed, and yes, they do have an elevator as well.
For every pair of denim you bring in, no matter where it’s from, you do get $20.00 off a full priced denim here which is absolutely lovely.
I look forward to shopping here in the near future, thanks to the lovely sales associates who assisted me!