Madewell

Reviews

• TV

  TiAn Vetter

  Sep 11, 2025
  5.0
  I walked into Madewell for the very first time after being completely let down at Abercrombie (another store I’d never shopped at before). Having recently lost a significant amount of weight, I was already feeling overwhelmed by the idea of shopping for jeans. When I saw Madewell’s huge selection, my first instinct was to turn around and leave. Then Cordelia appeared, almost like she’d stepped out of a magical realm, and everything changed. I was skeptical about working with a salesperson, expecting the usual push to buy every single thing suggested. But Cordelia was incredibly warm, kind, and extremely professional. She was patient when I was on the verge of tears, and she gave me honest, thoughtful feedback about what worked and what didn’t. Most importantly, she helped me find four pairs of jeans that I truly feel amazing in. As an extreme introvert, I don’t usually connect with salespeople, but by the end of our session, I honestly wanted to be best friends with her. She completely turned my night around. Thanks to Cordelia, I am officially a Madewell customer for life. She made what could have been a stressful, discouraging experience into something uplifting and unforgettable. She's a treasure to the retail industry.
• RE

  Rachel Evans

  Aug 11, 2022
  5.0
  I had never shopped in your store until last night. My daughter had been looking for the perfect jeans for weeks. We were about to give up and decided to walk into your store. Skylar was amazing!! She helped my daughter find the perfect jeans. She was patient and attentive. This will be our “go to” store for now on for jeans. I hope her supervisor sees this and gives her a raise!! I’m telling everyone about our great experience with Jean stylist Skylar!
• KH

  Kate Hoff

  May 15, 2022
  5.0
  Kindest gals work here!!