Madewell

4.2
20 reviews

About

Clothing StoreWomen's Clothing StoreShoe StoreFashion Accessories Store
Hi, we’re Madewell and we believe that good days start with great jeans. Women’s and men’s denim is at the core of the brand, and we also offer everything you want to wear with an amazing pair of jeans, from easy tees and timeless outerwear to classic footwear and must-have bags.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksNot available

Location

Madewell
7101 Democracy Blvd, Bethesda, MD
20817, United States

Hours

Reviews

4.2
20 reviews
5 stars
13
4 stars
4
3 stars
0
2 stars
0
1 star
3
  • KS
    Kim Spivack
    Jul 26, 2025
    1.0
    I tried to return a dress that I purchased with the tags on it. The “manager” said no. She said there’s no way to return an item without a receipt. Really? That’s insane. What if it was a gift? She refused to issue a store credit and said it was my fault because I should have given the store my email or phone number when I purchased the item. I was given a customer service number. I spent an hour on the phone proving that I purchased the dress. They found it on my credit card and they sent me a copy of the receipt . Now I have to wait 2-3 weeks for the refund once they receive the item back. I will never shop there again. Train your managers and try to hire competent people. Thumbs down 👎
  • AA
    Aundya Azarbarzin
    Dec 26, 2019
    5.0
    Favorite store at the mall! Super cute clothing with a great student discount.
  • KF
    Kelsey Feeheley
    Oct 28, 2019
    5.0
    Recently got turned on to Madewell after months of just walking past its windows and admiring the clothes. Have been very happy with this location. Beautiful store inside, and the associates are always very friendly and willing to help. Returns and exchanges are super easy here as well.