Business Details
About
Clothing StoreWomen's Clothing StoreShoe StoreFashion Accessories Store
Hi, we’re Madewell and we believe that good days start with great jeans. Women’s and men’s denim is at the core of the brand, and we also offer everything you want to wear with an amazing pair of jeans, from easy tees and timeless outerwear to classic footwear and must-have bags.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksNot available
Location
Hours
Reviews
3.9
7 reviews
5 stars
5
4 stars0
3 stars0
2 stars0
1 star
2
- CSChing SipinMay 23, 20251.0I did a return today and was greeted HORRIBLY by Sharon. I was at the door at 10AM, the time they are supposed to open. She saw me waiting but continued to dust around. Finally, at 10:05 she unlocked the door. I informed her that I had a return. Her reply to me - UGH, first thing in the morning? She did not even smile and continued to walk to the register. I told her I was sorry that it was her first transaction of the day, she shrugged her shoulders. I then told her that she has made me feel terrible for returning one of 3 pieces of clothing I bought, she then said, it’s just so early! I have never been treated this way ever. She did not even apologize and continued to be upset/unhappy/RUDE. She definitely has not been trained in customer service. Just so terrible!
- MMMaria MJul 18, 20245.0My favourite store with super friendly staff!!! Highly recommend!!
- JJjackieOct 9, 20205.0Customer service here is phenomenal! Jenny went above and beyond in terms of helping me today. She spent hours trying to figure out why the system wouldn’t take my gift card but in the end her perseverance won and somehow she got the transaction to work. I truly have never experienced such dedication from an employee anywhere and I will definitely be coming back here. Thanks Jenny!!