Madewell

Reviews

• JT

  Julia Telesz

  Sep 16, 2025
  2.0
  Not sure what happened over the last several years, but the service from the associates working has absolutely taken a nosedive. A general sense that the customer is a nuisance, a lack of urgency, and a total unwillingness to think outside the box or go above and beyond. I have working in customer service for 10 years, and admittedly my standards are high. But for premium clothes at a PREMIUM price, you have to do better than that.
• SJ

  Sally Johnston

  May 28, 2025
  5.0
  Best Madewell I have ever been to! Everyone that works here is amazing and I always have a great time shopping here❤️
• AG

  Anthony Gia

  Feb 18, 2025
  5.0
  Recently stopped in to find a Valentines Day gift for my girlfriend. Donna and Sarah were super helpful and friendly. They gave great recommendations, going above and beyond, making the process much easier than I anticipated. She loved the gifts.
• NO

  Nancy Orlando

  Dec 21, 2023
  1.0
  Do they still have the "no cash" policy??? Ridiculous and will never shop there