Madewell

Reviews

• AA

  Amy

  Aug 29, 2025
  2.0
  a lot less items on display than the old soho location. now it’s just top floor for women with very sparse shelves and what feels like 80% less things to choose from compared to old location where it’s all stocked up on both floors, which is kinda contradictory because the new store looks bigger in size
• AA

  Angela A

  Aug 8, 2025
  5.0
  Sylvia is such a joy!!! Thank you!!
• CB

  Colleen Boller

  Jul 26, 2025
  5.0
  First of all I just wanna say y’all made my day after a semi-bad/awkward experience at another store in SOHO today. Second of all, I wanna shout out to the gorgeous black lady that helped me pick out the jeans today. She was so freaking patient, so freaking attentive, and just generally so freaking awesome. She literally made my day!!! I’m sad that I didn’t ask for her name(is her name Sylvia?? I attached a pic). Store manager if you see this please treat her with something nice or give her a bonus or something - because it is people like her that keeps me returning to Madewell buying jeans that I can’t afford! What a great role model she is for people in sales! I was hot, sweaty, and probably looked like shit when I walked in.and I tried on at least 5 pairs of jeans. She treated me like a freaking queen!!! Madewell y’all need to do this girl justice!!! Whoever you are(Sylvia?), I hope you see this and I want you to know that you’re so awesome! You made my day!
• CM

  Connie Mazella

  Jul 5, 2025
  5.0
  Very accommodating and friendly staff.
• CC

  corinne Corinne

  Jun 17, 2025
  5.0
  J’adore