Madewell

4.1
29 reviews

About

Clothing StoreWomen's Clothing StoreShoe StoreFashion Accessories Store
Hi, we’re Madewell and we believe that good days start with great jeans. Women’s and men’s denim is at the core of the brand, and we also offer everything you want to wear with an amazing pair of jeans, from easy tees and timeless outerwear to classic footwear and must-have bags.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksNot available

Location

Madewell
2455 Burton St. SE, Grand Rapids, MI
49546, United States

Hours

Reviews

4.1
29 reviews
5 stars
20
4 stars
3
3 stars
0
2 stars
1
1 star
5
  • JN
    Jennifer Norton
    3 days ago
    5.0
    Such a fantastic experience shopping at Madewell in Breton Village. The staff were all super friendly and welcoming from the moment I walked in. Emily was especially awesome — she really listened to what I was looking for and her product knowledge is incredible. The store itself was clean, organized, and had such an upbeat vibe. It’s so nice to shop somewhere where the employees genuinely care about helping you and give outstanding customer service. I highly recommend checking them out!
  • MB
    Mari Bragg
    Oct 10, 2025
    5.0
    Best staff!! So helpful and always make time to help me find the perfect Jean!!
  • SP
    stephanie peterson
    May 29, 2025
    5.0
    Carly and Heather made my experience exceptional today. They went above and beyond to search from the East coast to the West for some jeans from a past season and found them for me! Not only that, they found them at an amazing price! My experience here is consistently good and the only thing that would make it better would be for them to expand to a larger Madewell that carries men's jeans like I've seen at other locations. These associates deserve a flagship store!
  • KS
    kate silvio
    Sep 12, 2020
    1.0
    Probably the worst retail experience that I’ve ever had... the woman in front of me had a return and I waited 20 minutes while the manager walked back and forth to help but never stayed. After 15 minutes of this, the manager finally came over and did the entire thing in 5 minutes. She told me, ‘it takes as long as it takes...’ no apology.