Madewell

Reviews

• NF

  N F

  Oct 12, 2025
  1.0
  What a miserable crew they have at this location, they can’t crack a smile including managers.
• DR

  debbie rapp

  Sep 20, 2025
  5.0
  Fun to shop here wonderful products-great quality
• TT

  T̶a̶i̶y̶o̶

  Sep 5, 2025
  5.0
  Associates here are knowledgeable and very sweet. They made my exchange process very easy! Boutique is very well organized..
• SB

  S Bent

  Aug 31, 2025
  3.0
  I’ve been a huge Madewell fan for at least the past 10 yrs. Lately, we’re not in alignment as much. In the past, I depended on Madewell for consistently delivering on quality leather goods: tote bags for work, leather boots, loafers and cute casual bags. As an educator, those were my staples. They also had great smooth cotton graphics tees and my faves were when they’d collaborate with orgs such as the NY Botanical Gardens. Rummaging through the sale sections during off season is usually catch some great cardigans and blazers for the fall and great bandannas and jewelry to add a little razzle dazzle. Nowadays, the prices have risen astronomically. Little stackable earrings are now on average $58 and the clasps are weak and poorly made. One day after purchase they’re coming apart. Purchase a purse, the leather is trashy. A lot of the classics that myself and half the teachers at my school used to purchase have been removed from the rotation. Super annoying! Madewell, please get back to basics. I know the political climate has driven production up , but don’t loose your entire customer base and maintain integrity around production. Thanks
• DM

  Dana Mason

  May 6, 2025
  1.0
  If you are a black shopper prepare to be ignored and profiled. I live in the neighborhood, I have come here multiple times only to be continuously ignored or not greeted by the sales staff, and then watch them great other clients. Today however was egregious. I went in to shop their accessory sale and was followed so relentlessly by security, I had to leave. Many other women were in the jewelry section and were left to shop freely, I went to look at a pair of earrings and had security on my heels watching me in the mirror and following me around. I left without purchasing. I will never shop at this store again. The treatment I received was abhorrent.