Madewell

Reviews

• TW

  Traci Winslow

  Jun 9, 2025
  5.0
  Gabby, along with every person I've met while shopping, has been so kind and helpful. I'm impressed that Gabby remembered me, as well as the details of my last purchase. That made me feel special! The store is beautiful and well-organized, and the clothes are of good quality. Highly recommend!
• JM

  jon murray

  Apr 27, 2025
  5.0
  Excellent customer service. I came in 5 minutes before close to pickup an online order. I was going to leave, but Megan insisted that I try on. She then helped me process an exchange and saved me another trip to the store.
• PR

  Pickpenny Rd

  Apr 12, 2025
  2.0
  This is a small store with it seems a lot of sales people. They bother you excessively - when you are in the dressing room you have barely put the item on and you get "are you ok?". Very annoying. Just let the person browse!!!!! Then if you don't like something they take it personally.
• AG

  Analise Gregory

  Feb 13, 2024
  5.0
  The staff is amazing, in particular Cassie. They go above and beyond to help me find my perfect fit and style and ensure I always have the best experience - their selection is amazing and the shopping process is anxiety free and painless. This is my favorite clothing store to shop at!
• CB

  Camille Benz

  Apr 19, 2022
  5.0
  I could not have had a better experience. I walked in looking for a pair of jeans that would fit me right and came out with the perfect pair. I thought I was a 27 but thanks to the amazing customer service provided, I found out I was really a 24 and finally found my ideal size! The ladies who work there know what they're doing. I will definitely visit again!